What our residents and their families say about Dunster Lodge Care Home and Care in the Community
“Dear Dunster Lodge team, I would like to pass my thanks for all you have done for me since you started as my carers. I am not only happy with your service, I am also very happy with every carer that has come each day. Thank you very much” – A. Machin
“To Chris at Dunster Lodge. Thank you so much for all your kindness & care to Dad – you took the trouble to really understand him and he so recognised and valued that. I still can’t believe how efficient, thoughtful and kind Dunster Lodge service is. I feel very safe knowing Dad is being cared for by your team” – Isobel & Louise
“I would like to take this opportunity to thank you for providing such wonderful service to my Mother. You came very highly recommended and have certainly lived up to your reputation. Your staff always treat my Mother with the upmost respect” – L. Robinson
“Dunster Lodge provide an outstanding service and I think if it wasn’t for them I would find life impossible. Joyce has always been so understanding. I feel her caring nature allows me to sleep at night. All the carers who have visited my mother have been kind, caring and completely trustworthy” – M. Rechka
“We are most grateful for the excellent care that your team have provided for our Mother over the past few years. It was a great reassurance to us to know that someone was coming in to her each morning and she looed forward to their visits. Please tell Sam that she was outstanding and we are so thankful that she was with our Mum on her last morning” – J. Kinahan
“We are most grateful for the excellent care that your team have provided for our Mother over the past few years. It was a great reassurance to us to know that someone was coming in to her each morning and she looed forward to their visits. Please tell Sam that she was outstanding and we are so thankful that she was with our Mum on her last morning” – J. Kinahan
“A few months ago I stayed for a week at Dunster Lodge Care Home. Everyone was great, I felt as if I was on a week’s holiday” – T. Taylor
“All the carers go beyond call of duty and often stay longer if required. We couldn’t be happier with the care provided, all are brilliant, especially Lesley!” – T. Melber
“You have gone above and beyond all our expectations. We would not have coped without you all especially in the last week of Mum’s life. Heartfelt thanks to you all from the whole family of Dorothy Handley” ” To Dunster Lodge Care in the Community & Dunster Lodge Home, Thank you doesn’t seem to go deep or wide enough, but THANK YOU! Your support, hugs, coffee & tears in helping us in this once in a life experience. You guys helped and supported us to the very end. We will never forget you & your kindness” – G. Morgan’s family
“A big thank you to all Dunster Lodge staff for the friendship and help that they have given to my Mother over the years. I know she likes to chat and find out all the gossip. thank you all for making myself feel welcome, I always felt part of the large family” – S. Ford
“For nearly 18 months, until his recent passing, the staff at Dunster Lodge cared for my dad. The care he received from Darianna, Victoria and the staff were exemplary. They really went the extra mile to make his last days as comfortable as possible, treating him with warmth, love and respect. I cannot recommend Dunster Lodge highly enough, and I am eternally grateful for what they did” – S. Thomas
